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Terms and Conditions

  • Terms and Conditions - Coworking
    1. Membership

      1. By accepting membership with WOTSO Limited, you agree to be bound by these terms and conditions.
      2. There is no minimum membership term and either you or WOTSOLimited may cancel the membership at any time by email.
    2. Rent

      1. Membership fees are payable monthly in advance and will be deducted from your nominated credit card or via direct debit from your nominated bank account on the first day of each month, and in respect of any broken period a pro rata adjustment shall be made. A penalty fee of $10 will apply to rejected payments.
      2. Rent will be determined at WOTSO Limited’s discretion. You will receive at least 14 days’ notice of changes in Rent.
    3. Unpaid Fees

      Any money owing to WOTSO Limited for more than 21 days shall bear interest of 10% per annum calculated daily until paid in full.

    4. Services

      Services are any service provided to the Member that is not Rent for the Premises.

      1. Fibre connection is available for unlimited access. WOTSO Limited reserves the right to stop connection in the case of excessive or illegal use.
      2. Payment for use of additional services such as printing and phone charges will be added to your monthly invoice and charged with your monthly membership fees. Additional services will be charged in arrears on a monthly billing cycle.
    5. Insurance

      You agree that you are solely responsible for the security of your property in the workspace. It is your responsibility to arrange insurance for your own property which you bring to the workspace and for your own liability to your employees and to third parties. WOTSO Limited strongly recommends that you put such insurance in place.

    6. Termination

      1. Either party may terminate by giving one month’s written notice.
      2. WOTSO Limited has the right to withhold Services and/or re-enter the Premises without prior notice and shall have a general lien on all property of the Member physically situated on any Premises of WOTSO Limited:

        1. where the Member has failed to pay for rent or services in accordance with this rental agreement: or
        2. where the Member has breached any term of the Rental Agreement and fails to remedy that breach within seven days of being requested by WOTSO Limited to do so: or
        3. upon the Member being declared bankrupt or insolvent or making any assignment for the benefit of creditors or taking the benefit of any Act now or hereafter to be in force for the relief of bankrupts or insolvents.
      3. The Member will be responsible for the WOTSO’s reasonable costs in recovering any monies owed under this agreement.
      4. The Member may remove their fixtures and signs provided that any damage or defacement occasioned to any part of the Premises in the course of such removal shall be remedied by the Member immediately and at their own expense. If he/she fails to do so, then WOTSO may do so at the Member’s expense.
    7. Liability

      To the maximum extent permitted under the law:

      1. WOTSO Limited, its related bodies corporate, their officers, employees, contractors and agents (“WOTSO Parties”) shall not be liable for any theft, loss or damage from the workspace howsoever occurring or for any damage done to the furniture or other effects of any other member in the workspace by the caretaker, cleaners or any employees, contractors, agents or invitees of WOTSO Limited.
      2. The WOTSO Parties shall not be liable for any loss, damage or loss of information resulting from communications or data failure including voice, communication and the internet.
      3. The WOTSO Parties shall not be liable for any loss, damage, corruption of data or any loss of information whether from hardware, software or Internet damage that may occur to a member during the term of this Agreement.
      4. This clause 7 survives termination of any agreement.
    8. Parting with Possession

      Members must not to assign or sub-let or part with possession of the Premises.

    9. Visitors

      All visitors of WOTSO members entering our space must sign in at reception.

      If you have someone visiting the space while you are not there, who requires access to your workspace, please ensure you let us know in advance as without permission from you, they will not be given access to your space, this includes visitors, contractors and couriers.

      Visitors are not permitted inside the space after hours without our knowledge and all doors are to remain closed. WOTSO staff must be notified by email if you wish to bring visitors outside regular staffing hours of Monday to Friday 8am – 5pm.

    10. Use and Care of Premises

      Members must:

      1. take care of the Premises and to keep working area in a clean condition;
      2. not sleep overnight;
      3. not smoke on our Premises; and
      4. notuse the Premises for any immoral or illegal purposes.
  • Terms and Conditions – Serviced Office
    1. Membership

      1. By accepting membership with WOTSO Limited, you agree to be bound by these terms and conditions.
      2. The office is offered on a monthly tenancy. Either you or WOTSO Limited may end this agreement by giving one month’s written notice.
    2. Rent

      1. Membership fees are payable monthly in advance and will be deducted from your nominated credit card or via direct debit from your nominated bank account on the first day of each month, and in respect of any broken period a pro rata adjustment shall be made. A penalty fee of $10 will apply to rejected payments.
      2. Rent will be determined at WOTSO Limited’s discretion with 30 days notice given of any change in rent.
    3. Unpaid Fees

      Any money owing to WOTSO Limited for more than 21 days shall bear interest of 10% per annum calculated daily until paid in full.

    4. Services

      1. Services are anything service provided to the Member that is not Rent for the Premises.
      2. Fibre connection is available for unlimited access. WOTSOLimited reserves the right to stop connection in the case of excessive or illegal use.
      3. Payment for use of additional services such as printing and phone charges will be added to monthly invoice and charged with your monthly membership fees. Additional services will be charged in arrears on a monthly billing cycle.
    5. Insurance

      You agree that you are solely responsible for the security of your property in the workspace. It is your responsibility to arrange insurance for your own property which you bring to the workspace and for your own liability to your employees and to third parties. WOTSO Limited strongly recommends that you put such insurance in place.

    6. Termination

      1. Either party may terminate by giving one month’s written notice
      2. WOTSO Limited has the right to withhold Services and/or re-enter the Premises without prior notice and shall have a general lien on all property of the Member physically situated on any Premises of WOTSO Limited:

        1. Where the Member has failed to pay for rent or services in accordance with this rental agreement: or
        2. Where the Member has breached any term of the Rental Agreement and fails to remedy that breach within seven days of being requested by WOTSO Limited to do so: or
        3. Upon the Member being declared bankrupt or insolvent or making any assignment for the benefit of creditors or taking the benefit of any Act now or hereafter to be in force for the relief of bankrupts or insolvents.
      3. The Member will be responsible for the WOTSO’s reasonable costs in recovering any monies owed under this agreement.
      4. The Member may remove their fixtures and signs provided that any damage or defacement occasioned to any part of the Premises in the course of such removal shall be remedied by the Member immediately and at their own expense. If he/she fails to do so then WOTSO may do so at the Member’s expense.
    7. Liability

      To the maximum extent permitted under the law:

      1. WOTSO Limited, its related bodies corporate, their officers, employees, contractors and agents (“WOTSO Parties”) shall not be liable for any theft, loss or damage from the workspace howsoever occurring or for any damage done to the furniture or other effects of any other member in the workspace by the caretaker, cleaners or any employees, contractors, agents or invitees of WOTSO Limited.
      2. The WOTSO Parties shall not be liable for any loss, damage or loss of information resulting from communications or data failure including voice, communication and the Internet.
      3. The WOTSO Parties shall not be liable for any loss, damage, corruption of data or any loss of information whether from hardware, software or Internet damage that may occur to a member during the term of this Agreement.
      4. This clause “Liability” survives termination of any agreement.
    8. Parting with Possession

      Not to assign or sub-let or part with possession of the Premises.

    9. Visitors

      All visitors of WOTSO members entering our space must sign in at reception, this makes our staff aware of who is in the building at all times in case of an emergency and is also mandatory for our COVID Safe practices.

      If you have someone visiting the space while you are not there, who requires access to your workspace, please ensure you let us know in advance as without permission from you, they will not be given access to your space, this includes visitors, contractors and couriers.

      Visitors are not permitted inside the space after hours without our knowledge and all doors are to remain closed. Your space leader must be notified if you wish to bring visitors outside regular staffing hours of Monday to Friday 8am – 5pm.

    10. Use and Care of Premises

      Members must:

      1. take care of the Premises and to keep office space in a clean condition;
      2. not sleep overnight;
      3. not smoke on our Premises; and
      4. not use the Premises for any immoral or illegal purposes.
  • Terms and Conditions - Meeting Rooms
    1. Application

      The below terms apply to:

      1. All bookings made by or on behalf of a non-WOTSO member for any space at any of our locations. Please refer to website for full list.
      2. All bookings made by or on behalf of WOTSO members for any space at any of our locations.
    2. Booking

      1. For all external bookings, 100% of the amount payable is charged to the nominated card at the time of booking, regardless of when the meeting is booked for. For all member bookings the full amount will be added to the invoicing for that schedule and charged accordingly.
      2. Any additional charges such as catering/drinks ordered on the day or extra time added must be paid at the time of booking or for WOTSO members added to the invoice for that billing cycle.
    3. Cancellations & refunds

      1. Any meeting room booking that is cancelled in writing up to 24 hours before the start time will not be charged.
      2. Any meeting room booking that is cancelled in writing less than 24 hours before the start time is liable for 100% of the cost and no refunds will be given.
      3. For event space bookings totalling up to $5,000.00 AUD (or equivalent) – cancellation notice periods and terms are the same as a meeting room booking.
      4. For event space bookings of $5,001.00 AUD (or equivalent) and upwards, any cancellation received in writing up to one week before the start of the event will not be charged.
      5. Any event space booking more than the threshold which is cancelled in writing less than one week before the start time is liable for 100% of the cost and no refunds will be given.
      6. Any booked catering services (excluding tea & coffee provided by the venue) that are cancelled less than 48hours before the start time shall be liable for 100% of cost.
      7. Any reductions in booking length made on the day of use shall not be refunded.
      8. Any hired AV services or other event/meeting room services cancelled less than 48hours prior to the event shall be liable for 100% of the cost.
      9. If for any reason the room booked is no longer available at the time requested, notice shall be given to the booker as soon as possible and a room of similar or higher standard offered in place for the same rate.
    4. User of facilities

      1. Any damage caused to the fixtures, fittings and included equipment of the booked space by the booker and any attendees/colleagues will be charged to the card on file.
      2. The booker agrees not to conduct any illegal activities within the spaces.
      3. Where a bar fridge is made available to attendees, any product opened will be charged accordingly. The booker is responsible for monitoring responsible use by attendees.
    5. After hours/weekend bookings

      Any meeting booked at any WOTSO location outside standard business hours (Monday to Friday 8.00am – 6.00pm) incurs a staffing charge of $33/hour (inc. GST) on weeknights and $55/hour (inc. GST) on weekends. This also applies to any time outside standard hours for meetings that commence within them.